At Wave, advising is at the center of what we do and who we are. Beginning in the late ’90s, our advising first principle has empowered us to create a custom solution for each customer’s unique requirements compared to a catch-all solution. We work in conjunction with our clients throughout Virginia Beach, spending time and assets so that we have a complete understanding of their pain points and desires and can build a tailored approach to strategic digital transformation.

Back Office Modernization

The Back Office is the foundation of your organization. If your processes have numerous inefficiencies, the resulting productivity loss will multiply throughout your entire organization. For example, let’s say a company brings on a new customer in minutes but requires a month to bring on a new employee or partner. That’s a problem because both your employees' talent and your vendor’s products play a important role in providing excellent service to the customer. Therefore, if those pieces are not operating efficiently, your customer is ultimately the one who is disadvantaged. Your Front Office can only be as capable as your Back Office, and both must be included in a strategic digital transformation.

 
 
 

Business Intelligence

At Wave, our competence includes a complete understanding of your business workflows as well as the software that accurately delivers intelligent information. We ask the right questions and can define the right data to bring clarity to questions such as:
  • What happened?
  • When did it happen?
  • Why did it happen?
  • Who was involved?
  • Will it happen again?
  • What will happen if we change x or y?

 
 
 

Data Migration

Planning is the most important part of a migration. Every migration requires a certain amount of strategic digital transformation of the data moving from the source repository to the destination. Considerations should include mapping metadata, folder structure, search capabilities, and many other components that will help users to find pertinent information. It’s critical that you spend the time to understand the problems you’re having and what is required to move forward.

 
 
 

Intelligent Information Management

It is widely understood that the modern business relies on several sources to pull information whether it’s a HCM, ERP, ECM, or CRM. Regardless of which program you’re using, it consists of essential business information and content that is crucial to the success of your business. Both organizations and their customers require information from multiple repositories to complete work, and this adds additional challenges if that data is not easily accessible. The legacy approach was to combine information into a central archive but this method is not sustainable long term as one tool can’t maintain everything, particularly in some SMBs and enterprise organizations.